In order to ensure 2023 billing, testing must be activated before the end of the year, or within 30 days of proband sample collection (if sample was collected in 2023). For Exome, Genome, or Xpanded testing, if you do not expect parental samples to be received in time for testing to be activated with 2023 billing, please contact us at email@example.com to determine how to proceed.
If you’re a healthcare provider, you can easily find and download the forms most frequently used during the genetic testing process below.
The quickest way to place an order is via our online provider portal. Alternatively, you may place an order through client services at 301-519-2100, option 3 or submit a Test Requisition Form (TRF) via email to firstname.lastname@example.org or fax (201-421-2010).
GeneDx understands that at a time when a patient may be facing many other medical expenses, working genetic testing into your budget may be challenging. That’s why we offer a Financial Assistance Program (FAP) to assist qualifying, eligible patients.
In order to receive copies of patient medical records for patients who have received genetic testing that was ordered by another healthcare provider (e.g., genetic test results), please contact our Customer Service team at (888) 729-1206, option 3, or email email@example.com. To request raw data on patients (e.g., sequencing files), please contact the data send out team at firstname.lastname@example.org.