To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

While the insurance environment in the U.S. is complex and often difficult to navigate, we do everything in our power to help patients identify the best billing option for their individual situation.

GeneDx testing can be billed to a patient’s insurance, to an institutional account, or directly to a patient (self-pay). In addition, GeneDx offers a variety of programs and support tools through our Patient Access Solutions. 

Insurance

GeneDx accepts all commercial insurance, Medicaid, Medicare and Tricare plans. 

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Patient Access Solutions

GeneDx is continually developing solutions aimed at increasing access to genetic testing. 

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Additional billing options

GeneDx offers the ability to bill your institution directly. To establish an institutional account with GeneDx, please reach out to GeneDx Accounts at 888-729-1206, option 4.   

Self–pay options are also available. Please select the Patient Bill option when ordering in the GeneDx Provider Portal or on the test requisition form. 

Do you or your patients have billing questions?

Contact your GeneDx representative or get in touch with our dedicated billing team at Billing@GeneDx.com. Patients can also call us at 888-729-1206, dial option 2, repeat 2.

Do you or your patients have billing questions?

Contact your GeneDx representative or get in touch with our dedicated billing team at Billing@GeneDx.com. Patients can also call us at 844-241-1233, option 2.