Test kit & sample collection Archives - GeneDx

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Exome Sequencing
Whole Genome Sequencing
Targeted Variant Testing
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What's an exome or genome?
How does it work?
How do I get support?
How has testing helped others?
Can you help me access testing?
What are my billing options?
What if I still have questions?
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Providers
Back
Exome Sequencing
Whole Genome Sequencing
Targeted Variant Testing
Patients
Back
What's an exome or genome?
How does it work?
How do I get support?
How has testing helped others?
Can you help me access testing?
What are my billing options?
What if I still have questions?
How to order
Back
Test catalog
Forms
Billing
Specimen requirements
Ordering
Results
Genetic counseling services
Request supplies
Provider FAQs
Partners
Back
Biopharma
Patient advocacy organizations
About us
Back
Our story
Our research
Newborn screening
Leadership
Careers
Contact

Provider ordering

7

How do I order a test?
Can I ship kits to a P.O. box?
How can I order and mail kits to patients?
Do you accept international orders/specimens?
Am I able to consult with a GeneDx geneticist or genetic counselor to discuss any pre- or post-ordering questions?
I never received the GeneDx collection kit my healthcare provider ordered. What can I do now?
Can a patient order a test directly from GeneDx?

Provider billing

1

How does billing work if I am a provider?

Patient billing

3

Can I pay my GeneDx bill online?
How does billing work if I am a patient?
Who can I speak with about my explanation of benefits (EOB)?

Test results

5

Are there any findings that will NOT be reported if I get genetic testing?
I am a patient. Who do I contact if I have a question about my test result?
How long will it take to receive test results?
What are ACMG secondary findings?
How can I connect with other patients who have the same genetic test result?

Genome & exome testing

13

What is Whole Exome Sequencing?
What is Whole Genome Sequencing?
Does exome sequencing detect copy number variants (i.e. deletions, duplications)?
Are there genes that are not well covered by exome or genome testing?
What are the statistics for coverage/quality for GeneDx exome tests?
Will analysis via exome or genome sequencing identify variants in disease-associated genes that are not associated with the patient’s reported phenotype?
What is the cost of GeneDx exome or genome testing?
What does GeneDx need to perform exome or genome testing?
Whose specimens should be sent for GeneDx exome or genome sequencing, and what testing is performed?
Can I send a different relative if a parent is unavailable for exome or genome testing?
Is sequencing via a trio better than a patient alone?
What will the test report include for GeneDx exome or genome testing?
How does GeneDx identify variants associated with the patient’s phenotype when they get a genomic test?

Test kit & sample collection

5

Do you have patient-friendly pamphlets or tutorial videos?
Do you accept specimens transferred from other laboratories/vice versa?
Do you offer home blood-collection services?
My healthcare provider ordered a buccal swab collection kit for me. How do I collect this specimen type?
How can I request a GeneDx specimen collection kit as a patient?

Genetic counseling

2

My health insurance requires genetic counseling. What should I do?
What do genetic counselors do?

Data & privacy

1

Where can I obtain more information about data privacy?

General

1

How do I contact you for general questions/concerns?

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FAQs
Test kit & sample collection

Test kit & sample collection

Do you have patient-friendly pamphlets or tutorial videos?
Do you accept specimens transferred from other laboratories/vice versa?
Do you offer home blood-collection services?
My healthcare provider ordered a buccal swab collection kit for me. How do I collect this specimen type?
How can I request a GeneDx specimen collection kit as a patient?

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