Monday, Feb. 17 is Presidents’ Day. Our lab will be open and accepting samples, but our genetic counseling services, client services, and billing services teams will be unavailable. If you need assistance, please leave a message at 888-729-1206 or support@genedx.com; we will respond when we return on Feb. 18.

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Am I able to consult with a GeneDx geneticist or genetic counselor to discuss any pre- or post-ordering questions?

Yes. We have more than 100 MDs/PhDs and approximately 100 genetic counselors on the GeneDx team, including a team mainly focused on assisting our clients directly. Please call 1-888-729-1206 or email support@genedx.com, and we can put you in touch with the GeneDx expert to address your questions.