In order to ensure 2023 billing, testing must be activated before the end of the year, or within 30 days of proband sample collection (if sample was collected in 2023). For Exome, Genome, or Xpanded testing, if you do not expect parental samples to be received in time for testing to be activated with 2023 billing, please contact us at support@genedx.com to determine how to proceed.

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Financial Assistance Program (FAP)

GeneDx understands that when a patient may be facing many other medical expenses, working genetic testing into their budget may be challenging. That’s why we offer a Financial Assistance Program (FAP) to assist eligible patients. The FAP, if approved, can reduce the amount owed for the patient’s responsibility as specified in the explanation of benefits (EOB). Click here to access the FAP forms.

Patients can apply for the FAP before or during the ordering and testing process. If approved, a final bill from GeneDx will reflect the adjusted amount owed. The FAP is not available for:

  • Certain commercial health insurance plans
  • Patients utilizing self-pay

Prior Authorization Support

We are proud to support providers through the Prior Authorization (PA) process and have partnered with Glidian, a third-party partner, to obtain PAs on your behalf. Glidian works directly with payors to obtain PAs and submits the approval/denial information to GeneDx on behalf of providers. Learn more here.