To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

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Who can I speak with about my explanation of benefits (EOB)?

To address your billing inquiries, please call the GeneDx Billing Team at 1-888-729-1206 or email us at billing@genedx.com.