Please reach out to our Customer Service Team at support@genedx.com or 1-888-729-1206 or you may contact your regional account executive if you are a provider. You may also view our contact us page for more information.
To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.
Please reach out to our Customer Service Team at support@genedx.com or 1-888-729-1206 or you may contact your regional account executive if you are a provider. You may also view our contact us page for more information.