To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

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Can I send a different relative if the parent(s) is unavailable for exome or genome sequencing?

Biological parents typically provide the most informative specimens and are preferred whenever possible. If parents are unavailable, other relatives may be considered on a case-by-case basis. To review details of a specific case, please contact a GeneDx Genetic Counselor at Support@GeneDx.com or 888-729-1206.