Jess Hess, MSc, GC, CPC, is Associate Director of Patient Advocacy & Engagement at GeneDx. With expertise in genetic counseling and patient advocacy, Jess works to help patients and families navigate the genetic testing journey and access the information, resources, and support they need to make informed healthcare decisions.
Insights from
Jess Hess

When unexpected findings during pregnancy led to a NICU stay, rapid genome sequencing gave Cayden’s family an answer within days. His diagnosis helped them begin specialist care, early intervention, and care planning without a prolonged diagnostic journey.

Genome sequencing gave Everly’s family an answer after earlier testing did not. Her FRRS1L disease diagnosis brought clarity—and sparked a mission to help future children receive answers earlier and advance a potential treatment for this ultra-rare condition.

When Mora began missing developmental milestones, her parents trusted their instincts and continued searching for answers. Exome sequencing identified SYNGAP1-related disorder, helping her family and care team proactively monitor for seizures and access earlier interventions and specialized care.

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