To help patients and families find support, every GeneDx genetic test report includes a resource page with links to umbrella organizations, disease-specific organizations, and guidance on locating gene-specific advocacy groups. Similar resources are also available through the GeneDx Advocacy webpage.

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For families interested in connecting with others who share a similar diagnosis or genetic variant, we encourage exploring MyGene2. This platform enables individuals and families to connect with others who have the same condition or gene variant, share experiences, and, if desired, make themselves available to researchers.

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BEACONS  is a NIH-funded study that will give parents of newborns in several states and territories across the U.S. the opportunity to screen their baby’s DNA for up to hundreds of health conditions that are medically actionable in the first year of life. Feel free to share feedback on the BEACONS website directly.

GeneDx evaluates sponsorship and collaboration opportunities on a case-by-case basis to ensure alignment with our strategic priorities, patient advocacy objectives, and commitment to improving access to genetic testing, advancing rare disease policy, and supporting research and therapeutic development. While we are not able to support every request, we welcome opportunities that create meaningful value for patients, families, healthcare providers, advocacy organizations, and the broader rare disease community.

Each genetic test report from GeneDx includes a resource page with links to organizations supporting patients and families, including umbrella organizations, disease-specific organizations, and instructions for finding gene-specific organizations. If you would like a more targeted approach for clinical trial recruitment, connect with the GeneDx biopharma team to learn more about available services.

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GeneDx offers comprehensive genetic counseling with licensed genetic counselors nationwide, in compliance with state laws. We provide phone consultations, flexible scheduling (including evenings), and video conferencing, all at no cost. If you have had testing at GeneDx, please have your doctor complete this referral form for you to speak with a genetic counselor at GeneDx.

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If you need help right away, our Support Team is available Monday–Friday, 8:00 AM – 8:00 PM ET. You can find contact details on our website, email anytime at support@GeneDx.com, or call 888-729-1206, option 3.