Access the latest ordering forms, consent forms, and support documents

The most efficient way to place an order is through your GeneDx online ordering portal. However, orders may also be placed by completing one of the TRFs linked below and submitting it with the patient sample. We do not accept orders or patient samples from the UK or EU countries at this time.

For questions, please contact Client Services
Phone: 888-729-1206
Email: Support@GeneDx.com
Fax: 201-421-2010

GeneDx’s standard patient informed consent form can be found below in several languages. The English version is also appended to all test requisition forms. Information related to sample retention and database participation is included in the consent forms.

If a patient would like to opt-out of being recontacted for research participation, opt-out of sharing deidentified data with collaborators, update their health information exchange (HIE) preferences, or request the discarding of their sample, please use the additional forms below.

Below are forms related to the insurance billing process, including templated letters of medical necessity.

Insurance plans often require specific prior authorization forms for genetic testing. While many of these forms are available in the GeneDx Provider Portal, please check with your patient’s insurance provider for the latest requirements.

We offer a robust Financial Assistance Program to help reduce the potential out-of-pocket costs associated with testing. Our Financial Assistance Program webpage offers additional information and a tool to estimate the level of assistance a patient may qualify for.
Patients may apply for the Financial Assistance Program one week after their sample has been collected and sent to GeneDx. Alternatively, they may apply when they receive their bill (all final bills include a financial assistance application form to ensure easy access).

To learn more about our genetic counseling services for patients tested by GeneDx, please visit our genetic counseling webpage.

To request services for your patient, please complete one of the forms below

For GeneDx to release a copy of a patient’s test results to someone other than the ordering provider, please contact our Customer Service team at 888-729-1206 or email Support@GeneDx.com. To request raw data on patients (e.g., sequencing files), please contact our data send out team at Clinicalgenomicsdata@GeneDx.com.