To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

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Can a patient order a test directly from GeneDx?

No. Patients cannot order testing directly through GeneDx. An order must be placed by a licensed and qualified healthcare provider. Please confirm with your regional account executive about your state’s rules regarding the requisite credentials for ordering providers. Please view our ordering and results page for more information.