Leave the heavy lifting to us so that you can focus on patient care
We offer comprehensive genetic counseling services for patients tested by GeneDx offering additional resources to incorporate comprehensive genetic testing into your practice. Genetic counseling appointments are provided to patients via phone and scheduling is flexible, with day and evening hours available across many time zones.
Pre-test genetic counseling is available through GeneDx or we will coordinate an appointment with one of our independent partners, pursuant to health insurance requirements.
Post-test genetic counseling is available at no additional charge for GeneDx patients.
Clinicians send a referral form to referral@genedx.com or via fax to (201) 605-6582.
Please email patientcounseling@genedx.com or call (833) 436-3832 with any questions.
Our dedicated team of professional patient genetic counselors are experienced with:
You need timely answers to your complex clinical questions. Our dedicated team of genetic experts is here to help you every step of the way. Our genetic counselors can assist with:
Selecting the appropriate test for your patients
Supporting you through the patient consenting process
Answering clinical questions before, during, or after test results are released
Providing patient-centric results in a straightforward, understandable report
Assisting with results interpretation and guiding potential next steps
Obtaining patient informed consent and ensuring patients understand what to expect with a comprehensive genetic test can seem like an intricate process. Our patient consent video below can help support providers throughout this process and provide an overview of what to expect with exome and genome testing.
Contact our team of clinical service liaison genetic counselors by emailing support@genedx.com or by calling (888) 729-1206, option 3, and asking to speak with a genetic counselor.
Have additional questions? Customer service is standing by at support@genedx.com or (888) 729-1206.
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