Monday, May 27 is Memorial Day. Our lab and all support services will be closed. Kit orders placed on May 27 will be sent on May 28, and all in-transit patient samples will be held by the carrier and received on May 28. If you need assistance, please leave a message at (888) 729-1206 or and we will respond when we return on May 28.


GeneDx accepts all Medicaid with prior authorization (PA). We can submit the PA on the providers’ behalf with Medicaid and/or a Managed Care Organization (MCO) if, at the time of order placement, providers include:

  • Clinical notes
  • Historical medical records supporting the need for testing and show previous tests ordered
  • Documentation of genetic counseling (where applicable)
  • Any payer-required PA form


GeneDx is an approved Medicare provider and accepts Medicare as a form of insurance, including Medicare Advantage plans.