Terms and Conditions
GeneDx Web Privacy Statement
GeneDx, an independent subsidiary of Bioreference Laboratories (BRLI), is a diagnostic laboratory that specializes in genetic testing for inherited disorders. GeneDx is committed to protecting the privacy of every person who visits the GeneDx Web site so that each person will feel free to gather information, make inquiries/comments, and/or perform bill payment functions on our site. As part of GeneDx's effort to protect the privacy of your personal information while visiting the GeneDx site, we created this web privacy statement to inform you of the privacy standards used to ensure the security and confidentiality of your information. The following information details how GeneDx uses information that you provide to us via the GeneDx Web site and answers commonly asked questions regarding the privacy of your individual information.
What personal information does GeneDx collect?
GeneDx does not ask you to provide personal health care information to us through our general Web site.* We obtain personally identifying information about you only if you voluntarily choose to provide such information via correspondence with GeneDx. Feedback forms used in GeneDx correspondence specifically request that you not include personal information such as user names, passwords, social security numbers, and private health information. Correspondence conducted via GeneDx feedback forms is stored on a third-party server and then downloaded by GeneDx personnel.
The GeneDx bill payment link, which allows you to make electronic payments, requests that you provide personal financial data for the payment of invoices. Information from the bill payment link does not display or transmit any personal health care information about you or from your account. GeneDx utilizes the services of Online Resources (ORCC), an independent third party in processing payment information.
How does GeneDx protect the security of your information?
Financial information and payment data, including credit card numbers, that you provide to us via the GeneDx Internet bill payment link is encrypted by using secure socket layer (SSL) encryption technology, which employs a 128-bit encryption system. This information may be accessed only by GeneDx employees who maintain password and job-required access rights, and third party vendors who support GeneDx’s billing operations. Additionally, GeneDx maintains all personal patient data within the GeneDx information system (IS) firewalls that operate on separate GeneDx mainframes/servers. The general public may not access these mainframes/servers.
GeneDx tracks visitors to our Web site by collecting data elements called cookies. Cookies collected from the GeneDx Web site are used to (1) enable certain functions and tools on this Web site, (2) assist in the navigation of the Web site, (3) Track resources and data used on this site, and (4) remember computer settings. GeneDx also collects other forms of non-personal information, such as browsers used to access our Web site, search terms used to find the Web Site, and traffic referrals and links to our Web Site. Cookies are not permanently maintained within our tracking system. You may prevent your computer from accepting cookies by modifying the properties on your Web browser; however, stopping your computer from accepting cookies may limit your Web browser's functionality on the GeneDx Web site.
GeneDx uses the services of Google Analytics to analyze traffic to the GeneDx website. Google Analytics does not create individual profiles for visitors, nor does GeneDx collect any personally identifying information using this tool. Data collected regarding site usage is compiled in aggregate to improve the performance of the site.
We may use your personal information within GeneDx (1) to provide you with the services and products you request, (2) to assist with your questions about our services, billing, payment methods or use of our Web site, (3) to process or collect payments made in connection with our services to you, (4) to evaluate our services and products and to conduct customer surveys, and (5) to communicate to you about new services and products that may be of interest to you. For example, we may send you a post card announcing a new opening of a GeneDx facility or a new tool available on our Web site.
When you register online for one of our services, you may be given the option of receiving periodic informational/promotional mail or e-mail from GeneDx. You choose whether or not to receive correspondence when you provide this information or by changing your preferences within your registration profile or by following the instructions provided in the e-mail at any time. GeneDx utilizes Constant Contact e-mail marketing software as a third-party service to manage certain e-mail communications.
Disclosure of Personal Information to Third Parties
We will not give, sell, rent, loan or otherwise disclose any personal information to any third party, unless (1) you have authorized us to do so, (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process, and/or (3) it is necessary to do so in order to protect and defend the rights or property of this Web site. For example, with your consent, we may disclose your personal information to a third-party vendor that we engage to mail your test results to you. We contractually require such third-party vendors and contractors to comply with strict standards regarding security and confidentiality.
We also may share aggregate, non-personal information about Web site usage with unaffiliated third parties. This aggregate information does not contain any personal identifiable information about our users.
As a convenience to our site visitors, the GeneDx Web site may contain links to a number of sites that may provide useful information. Links contained on the GeneDx Web site that transfer you to a non-GeneDx site are not maintained by GeneDx and may contain different information and/or different privacy policies from those of our Company. You may review the privacy policies of these Web sites and/or receive specific information regarding that site's privacy policies and procedures after leaving the GeneDx site. GeneDx is not responsible for the content or privacy practices of a non-GeneDx Web site. GeneDx does not control, or have any input into, whether our business partners or Internet-linked sites use or accept cookies on their sites.
Changes to this Web Privacy Statement
By visiting and using the GeneDx Web site, you are giving your consent to the terms outlined in this GeneDx Web Privacy Statement.
GeneDx is committed to the protection of children's privacy, security, and safety. Our Web sites are created for an adult audience and are not designed or intended to attract children in any way. We do not knowingly solicit, collect, or accept any information from children on this Web site.
How to contact us
GeneDx welcomes feedback and questions regarding our Web Privacy Statement. If you need further information or have questions regarding this document, please send an e-mail to: info@GeneDx.com
Terms and Conditions
1. Scope of These Terms
2. Disclaimer of Content
This Site provides information about our company and selected subsidiaries, and the products and services offered by each of them, including diagnostic health testing and services, data analysis, clinical trials capabilities, employer health management solutions, and information about various health conditions.
The clinical information contained within the "Health care Provider" section of this Site is intended for the use of health care professionals. Health care Providers should exercise their own clinical judgment when using our content, tools or databases.
If you are a patient or health care consumer, you should not use information found on this Site to replace a relationship with your physician or other health care professional and should not rely on that information as professional medical advice. Always seek the advice of your physician or other qualified health care provider concerning questions you have regarding a medical condition, and before starting, stopping, or modifying any treatment or medication. In the case of a health emergency, seek immediate assistance from emergency personnel. Never delay obtaining medical advice or disregard medical advice because of something you have or have not read on this Site.
The information (including, without limitation, advice and recommendations) and services on this Site are intended solely as a general educational aid and are neither medical nor health care advice for any individual problem nor a substitute for medical or other professional advice and services from a qualified health care provider familiar with your medical history. Use of this Site does not create a doctor-patient relationship. No information contained in this Site is intended to be used for medical diagnosis or treatment.
While GeneDx attempts to keep all the information on this Site up-to-date, medical treatment and knowledge change quickly, and this Site should not be considered error-free or as a comprehensive source of all information on a particular topic. GeneDx makes no warranties or representations as to the accuracy of the content of this Site, and assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based upon the information and material on this Site. Your use of this Site is subject to the additional disclaimers and caveats that may appear throughout these terms and conditions and the GeneDx Site. You assume the entire risk of loss in using this Site and materials contained in the Site.
Features and specifications of products or services described or depicted on this Site are subject to change at any time without notice.
3. Copyright, Trademarks and other Intellectual Property
Copyright, trademark, patent, and other applicable laws protect the services and materials appearing on this Site. All materials on this Site may be accessed, downloaded or printed for the noncommercial purpose of scientific or educational advancement or within the scope allowable by these terms and conditions. No other use of these materials may be made without express written permission of the operators of GeneDx. Any unauthorized use of the words or images on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
This Site includes material that is derived in whole or in part from materials that are copyrighted, including the format and layout of the Site. The copyrights are owned by GeneDx, or for licensed content, the content providers.
www.GeneDx.com is owned by Bioreference Laboratories, Inc. None of the names, trademarks, service marks and logos of GeneDx appearing on this Site may be used in any advertising or publicity, or otherwise to indicate GeneDx’s sponsorship of or affiliation with any product or service, without express written permission of the operators of GeneDx. Nothing contained on this Site should be construed as granting, by implication, estoppel, waiver or otherwise, any license or right of use to any trademark displayed on the Site without the written permission of the owners and operators of GeneDx or the third party owner of the trademark, if any. This Site may contain other proprietary notices and copyright information, the terms of which must be observed and followed.
4. Right to Change Terms and Conditions
GeneDx may, at any time and from time to time, change these terms and conditions. Any changes to these terms and conditions will be effective immediately upon posting of the changed terms and conditions on this Site. You agree to review these terms and conditions periodically, and use of the Site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed.
5. Links to Other Sites
This Site may contain third party-owned content (e.g., articles, data feeds, abstracts, etc.) and may also include hypertext links to third party-owned Web sites. We provide such third party content and links as a courtesy to our users. We have no control over any third party-owned Web sites or content referenced, accessed by or available on this Site and, therefore, we do not endorse, sponsor, recommend or otherwise accept any responsibility for such third party Web sites or content or for the availability of such Web sites. IN PARTICULAR, WE DO NOT ACCEPT ANY LIABILITY ARISING OUT OF ANY ALLEGATION THAT ANY THIRD PARTY-OWNED CONTENT (WHETHER PUBLISHED ON THIS, OR ANY OTHER, WEB SITE) INFRINGES THE INTELLECTUAL PROPERTY RIGHTS OF ANY PERSON OR ANY LIABILITY ARISING OUT OF ANY INFORMATION OR OPINION CONTAINED ON SUCH THIRD PARTY WEB SITE OR CONTENT. If you link to third party sites from GeneDx, we encourage you to consult the policy statements and the terms and conditions of each site you visit.
6. Links to This Site
You should not link to this Site, nor use GeneDx’s name, trademark, logos, or otherwise refer to GeneDx in any public communications without first obtaining GeneDx’s advance written consent. Requests to link to this Site or use GeneDx’s name should be directed to GeneDx Media Relations.
7. Advertising and Sponsorships
We do not accept paid advertisements or sponsorships on this Site.
8. Disclaimer of Warranty; Limitation of Liability
GENEDX AND ITS SUPPLIERS DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO THE INFORMATION, SERVICES AND MATERIALS CONTAINED ON THIS SITE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. ACCESS TO THIS SITE MAY BE INTERRUPTED AND INFORMATION, SERVICES AND MATERIALS MAY NOT BE ERROR-FREE. NONE OF GENEDX, ITS SUPPLIERS OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SITE OR THE INFORMATION, SERVICES AND MATERIALS CONTAINED HEREIN ASSUMES ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION, SERVICES AND MATERIALS PROVIDED ON THIS SITE; THEY ALSO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, THIS SITE. ALL INFORMATION, SERVICES AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT AND THIS SITE WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS.
PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THE EXCLUSION OF IMPLIED WARRANTIES.
9. Web Privacy Statement
GeneDx will treat all information submitted by you or other visitors to this Site as confidential in accordance with its privacy and security practices concerning health-related information. Our Web Privacy Statement also identifies the information we collect online and the steps we take to protect it.
You agree to indemnify, defend, and hold harmless GeneDx and its suppliers and their respective affiliates, employees, officers, directors, agents, servants, and representatives of each from any liability, loss, claim, suit, damage, and expense (including reasonable attorneys´ fees and expenses) related to (1) your violation of these terms and conditions and (2) your posting of material to this Site.
If any provision of these Terms and Conditions of Use is held invalid or unenforceable by any court of competent jurisdiction, the other provisions of these Terms and Conditions of Use shall remain in full force and effect. Any provision of these Terms and Conditions of Use held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable. The parties further agree to replace such invalid or unenforceable provision of these Terms and Conditions of Use with a valid and enforceable provision that will achieve, to the extent possible, the economic, business, and other purposes of such invalid or unenforceable provision.
11. Applicable Law
These terms and conditions and the resolution of any dispute related to these terms and conditions shall be construed in accordance with the laws of the State of Maryland. Any dispute between GeneDx and you related to these terms and conditions shall be resolved exclusively by the state and federal courts of the State of Maryland.
This Web Site can be accessed from the United States and other countries worldwide. Since the laws of each State or country may differ, you agree that the statutes and laws of the State of Maryland, without regard to any principles of conflicts of law, will apply to all matters relating to the use of this Site.
GeneDx makes no representation that material on this Site is appropriate or available for use in other locations, and accessing this information from territories where the content is illegal is prohibited. Those who choose to access the Site from other locations do so by their own initiative and are responsible for compliance with local laws.
These terms and conditions are effective unless and until modified as noted above, or terminated, at any time, by GeneDx. If, in the sole discretion of GeneDx, you fail to comply with these terms and conditions, GeneDx may terminate these terms and conditions without notice and deny you access to the Site.
13. Contact Information
GeneDx is headquartered in Gaithersburg, Maryland, in the United States of America.
207 Perry Parkway
Gaithersburg, MD 20877
Attn: Law Department
Specific questions and comments should be directed to the appropriate department via our Contact Us page. While we make every effort to respond to all correspondence within 1 business week, we cannot guarantee a response to every electronic communication.
Policy last updated on: 09/14/2012