New! GeneDx now accepts cheek swab (buccal) sample collection for all patients receiving genome sequencing. Learn more.
For GeneDx to release a copy of a patient’s test results to someone other than the ordering provider, please contact our Customer Service team at 888-729-1206, option 3, or email Support@GeneDx.com. To request raw data on patients (e.g., sequencing files), please contact our data send out team at Clinicalgenomicsdata@GeneDx.com.