To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

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Can I ship kits to a P.O. box?

No, kits cannot be mailed to a P.O. box. However, please reach out to your GeneDx Regional Account Executive to discuss possible alternative options.