To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

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Am I able to consult with a GeneDx geneticist or genetic counselor to discuss any pre- or post-ordering questions?

Yes. We have more than 100 MDs/PhDs and approximately 100 genetic counselors on the GeneDx team, including a team mainly focused on assisting our clients directly. Please call 1-888-729-1206 or email support@genedx.com, and we can put you in touch with the GeneDx expert to address your questions.