To dispute your bill, please complete this form and email it to Billing@GeneDx.com along with any relevant documentation. A Spanish version of this form is available here.
To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.
To dispute your bill, please complete this form and email it to Billing@GeneDx.com along with any relevant documentation. A Spanish version of this form is available here.