To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

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Do you accept specimens transferred from other laboratories and vice versa?

Yes. We accept specimens from other laboratories and can also mail specimens to other laboratories.  

If you request that another lab send a specimen to GeneDx, please request tracking information from the sending laboratory. You’re welcome to check with GeneDx at any time to confirm if the sample has arrived. 
 
To request that GeneDx send a specimen to another laboratory, the ordering provider or a patient must complete a Specimen Send-Out Form, which can be obtained by emailing Support@GeneDx.com. Please be sure to supply a FedEx account number for payment. Please return the completed form by emailing it to Support@GeneDx.com or by faxing it to 201-421-2010. We will then send the specimen to the requested lab.