To ensure that a patient’s test is billed to their 2024 health benefits, testing must be started before the end of the year. For exome, genome, or Xpanded testing, if you do not expect parental samples to be received before the end of the year, please contact us at support@genedx.com to determine how to proceed.

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How can I order and ship kits to patients and their relatives? 

DNA samples can be collected in-office, or you can mail cheek swab (buccal) collection kits to the home of your patients and their family members. 
 
To request that GeneDx send collection kits to your patients and their family members directly, simply include the request when placing an order via the GeneDx Provider Portal. You may also order kits on our supplies webpage or by emailing Support@GeneDx.com. Please note that kits cannot be sent to a P.O. box.