Solutions During COVID-19

We want to remind clinicians that we are able to ship buccal kits directly to patients. This option, while always available to GeneDx clients, is ideal during the current coronavirus pandemic. Patients may remain in their homes and still move ahead with their genetic testing needs.

These are difficult times but we are confident that we will overcome this COVID-19 public health crisis the same way GeneDx always has; by working hand-in-hand with our clients to provide valuable answers for patients and their families.

To request that a kit be shipped to your patient, please order it through the GeneDx Portal or email us at

The below instructional video is available to help your patients through the process of collecting and shipping their samples.