Financial Policy
Institutional Billing
- GeneDx can directly bill a referring institution if an Institutional Account with GeneDx has been established. This allows the referring physician to submit samples without having to first obtain a purchase order from the procurement department of the institution. This works very well for hospitals/institutions with clinical laboratories and those that have a Send-Out or Referral Testing department. Establishment of an institutional account is very simple and requires only a phone call to GeneDx Accounts at 301-519-2100, ext 6106.
International Patients
- Samples from outside the United States must be accompanied by full payment at the time of sample submission. This can be accomplished by wire transfer, check, or credit card. To obtain information for wire transfer, please contact GeneDx by e-mail (genedx@genedx.com) or phone, 301-519-2100.